This is an overview of the procedures that we have put in place to ensure the safety of both candidates and staff during first aid training courses. If you have any questions about our procedures or about particular course types, please do not hesitate to contact us at Underwood Training HQ.

  • Reducing the number of candidates booked onto courses to enable social distancing to be maintained
  • Pre-course – covid-19 questionnaires to be returned by candidates within the 2 weeks prior to course commencement. Any issues that flag up the need to defer candidate(s) onto a future course date actioned

  • Candidates to wear a face covering on arrival – ok to remove once in their allocated ‘station’/area for the course, however recommended to put on when moving around on breaks especially if in our smaller training room

  • On arrival – checking nothing has changed from covid-19 questionnaire, temperature check, hand-washing, individual sign-in slip (rather than one register for all)

  • 2m+ social distancing throughout all courses (unless necessary for the particular qualification to do otherwise - see * below)

  • Practical tasks socially distanced

  • Single sterilised manikin and all equipment for individual learner use throughout course

  • Written assessment tasks – now done via electronic format, so that no handling of paper between candidates/trainers back and forth (this is actually quicker than the old assessment record format you may have utilised if you have done training with us in the past)

  • Copious amounts of hand gel available in addition to hand washing facilities; paper towels in toilets and alcohol wipes available for wiping down door handles etc

  • Use of Zoom classroom for parts of some courses to aid social distancing. These sessions are still with one of our experienced trainers and are used only for theory sessions

  • At present we are not providing any refreshments and suggest folk bring a flask

  • Between course groups extra cleaning processes and for some equipment quarantining it for 72 hours  is also in place – I’ll not bore you with the ins/outs of this, but feel free to ask

* where a qualification requires candidates to be working in close proximity for assessment purposes in order for a candidate to be able to pass the qualification, candidates will work in the same 2-person 'bubble' for the duration of the course. When working in close proximity all will be provided with civilian 3-ply face masks and hands will either be washed or sanitised with alcohol hand gel both before and after each practical task. These sessions will not be any longer than is necessary for training and assessment to be completed.

Course particulars:

Emergency First Aid at Work (1-day) - this is in-person over one day and the whole course is able to be socially distanced

First Aid at Work initial (3-days) - this is 2 days in person, with day 3 being conducted via Zoom classroom. The whole course is able to be socially distanced

First Aid at Work Requalification (2-days) - this is 2 days in person, and the whole course is able to be socially distanced

Paediatric First Aid (2-days) - Day 1 is in-person, with day 2 being via Zoom classroom. This course is able to be socially distanced.

Outdoor Incident Management First Aid - This course is 2 days in-person and does include some 2-person practical scenario work using the 'bubble' described above. The 'bubble' work is conducted in an outdoor area which further decreases the risk of transmitting covid-19 as it has been proved to transmit less in outdoor environments. (Remember all candidates are also covid screened pre-course, although we are aware it is impossible to spot anyone who might be asymptomatic).

Resuscitation Training for Healthcare Professionals - this is often in-person and relevant PPE will be discussed at point of booking. We do also have an online training course available should candidates wish to just update their knowledge regarding covid-19 procedures as recommended by the Resuscitation Council (UK) without undertaking any practical skills assessment.


 Helen Underwood


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